IMPORTANT:

We're now on MINDBODY!

All clients (new and existing) will need to please CLICK THE LINK BELOW AND follow the STEP-BY-STEP instructions below for how to create and account and download our FREe customized House of burn studio app! 

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How Do I Sign Up through MindBody/ How do I Switch From ZingFit?

Instructions For New & Existing House of Burn Clients (INCLUDING GROUPON)

Whether you are an existing client or a new client, everyone will need to follow the steps below to successfully create an account through MindBody BEFORE you are able to download our customized House of Burn App:

  • CLICK HERE TO CREATE AN ONLINE ACCOUNT IN MINDBODY
  • Step 1:  Complete/enter your "Contact" Information 
  • Step 2:  Complete/enter your "Log In" Information
  • Step 3:  Complete/enter your "Personal" Information 
    • At the bottom, under "Notification Preferences" please make sure to select EMAIL AND TEXT messages (this is very helpful with the waitlist, special offers, class cancelations, etc.)
  • Step 4:  Complete/enter your "Billing" Information (Required)
    • Important: ALL clients are REQUIRED to have a valid cc on file, per our "Late Cancel/no Show Policy". A cc must be added via the link above, not through the MB or HOB app.
  • Step 5:  Complete/enter your "Family" Information (Optional)
    • This is only necessary is your have a shared account with a family member. For example, parents who pay for their children's memberships. If you're not sure. just ask us, we can help with this.
  • GROUPON ONLY:  Once you have completed steps 1-5 above (make sure you have saved a valid credit card to your account!) please email your Groupon ID (6 digit code) to info@houseofburn.com and your classes will be added to your account as quickly as possible. Please allow up to 24 hours for our response. Same day activations are not guaranteed. 

NOTE: ONCE YOU HAVE SUCCESSFULLY CREATED AN ACCOUNT THROUGH THE MB WEBSITE (VIA THE LINK ABOVE), YOU CAN THEN FOLLOW THE INSTRUCTIONS TO DOWNLOAD OUR CUSTOMIZED STUDIO APP.


Groupon Activation

  • From your phone or tablet, go to the iTunes or App Store and search "House of Burn Fitness
  • Simply click to download our Free HOB Studio App (screenshot below)
  • From the APP you can view and access our class schedule, verify your class enrollment and past attendance, following up on your waitlist status, cancel out of upcoming classes, check the number of remaining classes in your current series/package, buy additional classes, verify purchases and future billing dates and so much more.
  • EVERYTHING from signing up to making purchases to canceling out of classes can be done easily through the app. You are going to LOVE IT!

How Do I Download The FREE HOB App?

  • From your phone or tablet, go to the iTunes or App Store and search "House of Burn Fitness
  • Simply click to download our Free HOB Studio App (screenshot below)
  • From the APP you can view and access our class schedule, verify your class enrollment and past attendance, following up on your waitlist status, cancel out of upcoming classes, check the number of remaining classes in your current series/package, buy additional classes, verify purchases and future billing dates and so much more.
  • EVERYTHING from signing up to making purchases to canceling out of classes can be done easily through the app. You are going to LOVE IT!
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What Is The Best Way To Contact The Studio?

EMAIL! The best way to reach us is always by email. We do our best to reply to all emails as quickly as possible but we ask you allow up to 12 hours for a response. It is usually much faster than this, however your patience is greatly appreciated! As you can imagine we are very busy teaching, whether it be group classes or private sessions, so often times the volume on the phone is switched off and we are not able to check voicemail for a few hours. If it is urgent, please note this in the subject line :)

GENERAL QUESTIONS/ALL NEW CLIENT INQUIRIES:  INFO@HOUSEOFBURN.COM

GROUPON ACTIVATION/QUESTIONS: STUDIOMANAGER@HOUSEOFBURN.COM

FRIENDLY REMINDER: ALL CLASSES MUST BE CANCELED THROUGH YOUR ONLINE ACCOUNT/APP. CANCELATIONS VIA PHONE OR EMAIL WILL NOT BE ACCEPTED.